Ask a Librarian Chat Service: Chat with one of our BC Librarians, 9 a.m. - 5 p.m., Monday through Friday. Outside of our regular hours, librarians from other schools will be available to chat 24/7, so you can reach a librarian through chat at any time.

Video Appointment: Request an online video reference appointment. Appointments are for 30 minutes between 9 a.m. - 5 p.m., Monday through Friday.

Note: For the remainder of Fall quarter, appointments are not available on the following days when the library is closed:

  • Veterans Day - Wednesday, November 11
  • Thanksgiving - Thursday-Friday, November 26-27

Email a reference librarian at and we will reply to you as soon as we can.


From the Library Media Center Homepage, you can access these services by selecting the Ask a Librarian tab at the top right-hand corner of the page or the Ask a Librarian button under "Hours" toward the bottom of the page. Go directly to our video appointment request form by selecting Schedule an Appointment on the left-hand side of the page.

Watch our video below for more information on virtual research help.


  • Last Updated:Last Updated: Nov 10, 2020
  • Views: 0 FAQ Views
  • Answered By: Fil Gruenewald