I am having trouble accessing an article or ebook that says is full-text. What should I do?
Answer
First, make sure you are logged in to your library account before you try to access articles and ebooks through our databases. Your user login information is the same for both your MyCWU and library accounts. If you are still having issues, you may report your problem either within OneSearch or through our webform.
If you need access from either China or Iran, you will need to let us know as our proxy server geo-blocks these countries by default to minimize intrusions. Please provide us with your details via our webform so we can follow up.
