Q. How can I request a physical library item (book, DVD, CD, etc) for curbside pickup?

Answer

Patrons may submit requests for any circulating material through the online catalog by placing a hold and coming to the north side of the library for pickup.

Items you'll need:

  • Ability to sign-in to your GRC Holman Library account on a computer or phone to place your request.
  • A "health attestation form" filled out shortly before you come to campus.
  • A way to get to campus - car, bike, bus, or on foot.
  • Face covering - mask, bandana, headscarf that covers nose and mouth, etc.
  • A phone - to call the HL Circulation Desk when you arrive for your pickup.
  • Photo ID - school ID or other photo ID to confirm your identity for pickup.
  • Good idea to bring - a bag or other means of carrying your items once you've picked them up from Holman Library.

How to place a hold to request an item for curbside pickup:

(see more detailed instructions in the linked PDF below)

Note - We recommend using the Google Chrome or Safari (iOS devices) web browsers to see the request links. You can download Chrome here.

 

  • Go to the library online catalog 
  • Search for the item you need
  • Request the item by clicking on “Place a request to pick up this item
    • FYI: if you have fines over $10 the system will not allow you to place a hold. You may pay fines to Cashiers' Office (phone: 253-288-3399)

Once you have placed your hold request: Library staff will contact you to schedule an appointment time for pickup (using your contact information on file with GRC). It may take up to 3 business days for your request to be fulfilled. (In rare cases -where items need to quarantined for an additional period-  it may take up to 120 hours.)

  • Library circulation phone number: 253-931-6490
  • All checkouts will be for three weeks unless an extended checkout is requested.
    • Items that cannot be requested for curbside pickup: Reference materials, periodicals, Course Reserves with short-term checkout periods (most Course Reserves materials - faculty may still request limited scanning)

How to pick up curbside items from Holman Library (by car, foot, or bicycle):

  • Library staff will contact you to let you know when you can come to campus to pick up your item  (using your contract info on record with GRC).
  • Right before you go to campus, fill out the health attestation form.*
  • Go to the pickup location outside the North entrance of the library *
    • Use the driveway to the entrance of the library right off of SE 320th St.
  • Call (253) 931-6490 when you arrive (during library open hours) and library staff will come outside with your item(s).
  • If in a car: Stay in your car and wear a face covering.
  • If on foot or bicycle: please wait outside, wear a mask and practice social distancing.
  • Show your picture ID to receive your items.
*Please note: If you have previously arranged printing or curbside pickup and are unable to complete the health attestation or come to campus, please contact our Circulation Dept. at (253) 931-6490 to make other arrangements.

Media

  • Last Updated Oct 27, 2020
  • Views 108
  • Answered By Katie Cunnion

FAQ Actions

Was this helpful? 0   0