Q. Why isn't the username/password working on the computer/database?

Answer

We have 2 kinds of logins on campus. The login you use to get into Canvas will NOT work for databases.

The library's computers and databases use the my.lowercolumbia.edu email username (lastname, first initial, sometimes a number, i.e., doej3) and email password.

If you don't know your email username and/or password, it can be retrieved or reset using the Student Portal.

  • Last Updated Jan 21, 2021
  • Views 5
  • Answered By Ian King

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