What should I do if I can't access a resource?


When trying to access library resources, you either need to be connected to the PNWU network or logged into our proxy server. Our website’s Databases page includes links that are proxy-enabled, so when you click a link from off campus, you will automatically be directed to the proxy login page.

If the proxy cannot authenticate your PNWU network credentials, try clearing your browser cache and cookies. If you are still not able to access a resource, please contact the library by filling out our Report a Problem form or by emailing us at library@pnwu.edu.


  • Last Updated Feb 06, 2023
  • Views 18
  • Answered By Megan Benfield

FAQ Actions

Was this helpful? 0 0

Contact Us

Butler-Haney Hall, room 164

Phone: 509.249.7745

Book a Librarian (schedule a library orientation, research consultation, workshop, or meeting with a librarian)

PNWU Health Sciences logo

PNWU Health Sciences

ask wa cooperative member

Fields marked with * are required.
AskWA: The Statewide Virtual Reference Cooperative is funded by the Washington State Library, a division of the Office of the Secretary of State and, in part, by the Institute for Museum and Library Services (IMLS) through the Library Services and Technology Act (LSTA).